Privacy Policy
Last updated: April 16, 2026
Rent Cedar Valley (“we,” “us,” or “our”) operates the website https://www.rentcedarvalley.com and manages residential rental properties in the Cedar Valley region of Iowa. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, apply for housing, or communicate with us by phone, email, or text message.
Information We Collect
We may collect the following types of information:
- Contact information (such as name, email address, phone number)
- Property inquiry or application information
- Communication records (emails, phone calls, and text messages)
- Website usage data (such as IP address, browser type, and pages visited)
Much of our rental application, screening, leasing, and payment processing is handled through our third‑party property management software provider, AppFolio, Inc., whose privacy and data‑handling practices are governed separately by their published policies.
How We Use Information
We use collected information to:
- Respond to inquiries and provide customer support
- Communicate about property availability, leasing, maintenance, and resident services
- Send notifications and service‑related text messages (where consent has been provided)
- Operate and improve our website and services
- Comply with legal and regulatory requirements
Text Messaging (SMS) Communications
If you provide your mobile phone number and consent to receive text messages from us, we may send you messages related to:
- Property inquiries and availability
- Application or leasing updates
- Maintenance or resident communication
- Account or service notifications
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. You may request help by replying HELP.
We do not share or sell mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes. SMS consent and phone numbers are used solely for Rent Cedar Valley communications.
Some messages may be delivered through our property management software provider, AppFolio, acting on our behalf.
Information Sharing
We do not sell or rent personal information. We may share information only in the following circumstances:
- With service providers who assist in operating our business (such as AppFolio) and are contractually obligated to safeguard data
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or property of residents, staff, or the public
Personal information will never be shared with third parties for their own marketing purposes.
Data Security
We take reasonable administrative and technical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Request access, correction, or deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Opt out of text messages at any time as described above
Third‑Party Services
Our website and operations may link to or rely on third‑party services, including AppFolio. We are not responsible for the privacy practices of those third parties.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Rent Cedar Valley
PO Box 128
Cedar Falls, IA 50613
Email: support@rentcedarvalley.com